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Marrakech agency · Roofs and terraces
In Marrakech a terrace is a roof: it takes intense sun, sharp temperature swings and sometimes violent rain. Roof-terrace waterproofing protects the riad or villa against leaks, a frequent cause of damp in walls and ceilings. Our teams trace the origin of the leak, rework the vulnerable points and protect the finish.

Roof-terrace waterproofing is the layer, or system of layers, that stops water passing through the slab into the rooms below. In Marrakech many riads, apartments and villas have a flat roof with an accessible terrace, sometimes on several levels. It is a living space, but also a surface that is exposed all the time.
The sun heats the surface in summer and the night cools it abruptly: the substrate expands by day and contracts by night. These repeated movements tire joints, upstands and finishes. When the rain comes, sometimes brief but heavy, water finds the smallest defect: a crack, an open joint, a blocked outlet. Leaks then settle in slowly and often show only once the ceilings are stained.
For an owner who lives abroad, a waterproofing fault is a quiet risk: it appears only when it has already damaged the ceiling, the plasterwork or the paint. That is why we recommend examining the terrace early, notably when buying. Our guide to buying a riad and planning the works stresses the point.
A leak is not always located where the stain appears. Water follows slopes, ducts and beams and sometimes comes out far from where it got in. Diagnosis means tracing the path of the water back to its source.
During the visit we examine the surface, the upstands against walls, the outlets, the penetrations for ducts, the air-conditioning units and old repairs. We also look for causes that have nothing to do with the terrace: a leaking pipe, rising damp, condensation. Our guide to damp in riads sets out these origins and what to avoid.
Leaks rarely occur in the middle of the surface. They start at the details, which need the most care.
| Vulnerable point | Risk | What we check |
|---|---|---|
| Waterproofing upstands (against parapets and walls) | Detachment, cracking, water getting behind | Height of the upstand, fixing, protection at the top |
| Outlets (drain inlets, spouts, overflows) | Blockage, standing water, overflow | Diameter, fall towards the outlet, presence of an overflow |
| Expansion and movement joints | Cracking, water entry | Width, condition of the sealant or joint, continuity |
| Penetrations (ducts, air-conditioning supports, aerials) | Unsealed holes | Sleeves, flashings, sealing |
| Thresholds and French windows | Water pushed indoors | Upstand height, fall, continuity |
| Slope of the slab | Puddles, deposits, leaks | Regularity and direction of the falls |
A well-placed overflow is often forgotten: it stops water from building up as far as the threshold if the main outlet becomes blocked. We provide one whenever the structure allows.
There is no single solution: the choice of system depends on the condition of the substrate, how the terrace is used (accessible, technical, garden), the look you want and your renovation plans. These are the families of solutions we study.
Waterproofing should not be left exposed: solar radiation and ultraviolet light age it. It is covered with a suitable protection: slabs, tiles, gravel or reflective paint depending on the system. This finish is part of the works. For a finished floor, the page on tiling and zellige in Marrakech describes how we lay terraces.
Examination of the terrace, the upstands, the outlets, the rooms below and any damage there. On-site visit, with a video call as a supplement if needed.
We explain the options, the advantages of each system and what they involve. An itemised quote within 48 hours of the visit.
Removal of old coverings if necessary, cleaning, repair of cracks, correction of falls, treatment of outlets.
Application of the chosen system, treatment of details (upstands, ducts, thresholds), and a check on continuity.
Laying of the final protection or covering, joints, end-of-works cleaning, handover with you and the supply of documents.
Waterproofing is carried out outside periods of rain and when the substrate is dry. We do not quote a duration without having seen the terrace: it depends on the surface area, the system and the weather. It is set out in the quote.
Once the terrace is done, upkeep is modest but useful: clear the outlets and spouts regularly, clean the surface, watch the joints and upstands, and check after a rainy spell that no area is holding water. If you install air conditioning in Marrakech, have the supports and routes planned so that the waterproofing is not pierced. On request we offer inspections and occasional repairs after the works.
Waterproofing is the first link in the fight against damp: as long as water gets in from above, no finish below will last. That is the logical order of a project: secure the terrace and the services first, let everything dry, then deal with ceilings, walls and finishes. For a riad renovation in Marrakech, it is the priority before touching the decoration. For a villa, it also conditions the outdoor areas and the rooms under the roof.
A single site manager sequences the interventions: waterproofing, ceiling repairs, plumbing for the drainage, electrics for terrace lighting, tiling, then painting. You receive photos every week on WhatsApp. The statutory guarantees that apply to the works and the manufacturers’ guarantees are set out in your quote and handed over at completion, with the technical data sheets.
To go further, see the budget for a riad renovation or our page on the Palmeraie, a residential area of villas.

PL. 06 Customer reviews
Excellent
Based on 848 reviews
Équipe efficace pour le travail réalisé : la solution proposée était adaptée à notre besoin. Une expérience globalement très positive.
L’équipe a pris le temps de comparer plusieurs options sans pousser à choisir la plus chère.
Échanges clairs pour les conseils : les différentes options ont été présentées clairement. Une expérience globalement très positive.
Le créneau proposé était un peu tardif, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.
Échanges clairs pour le résultat : la communication avant le rendez-vous était fluide. Très satisfait du service.
Échanges clairs pour le rendez-vous : nous avons pu poser toutes nos questions. Le résultat est au rendez-vous.
Matériel installé avec soin, essais effectués devant nous et consignes transmises.
Intervention soignée pour le résultat : le devis correspondait au montant final. Le résultat est au rendez-vous.
Il a fallu relancer une fois pour fixer la date, mais les explications étaient très claires. Je recommande.
Bonne organisation pour le service : le devis correspondait au montant final. Nous referons appel à eux si besoin.
Échanges clairs pour les explications : le suivi après intervention a été appréciable. Je garde le contact.
Des personnes qui connaissent leur sujet et répondent sans détour aux questions.
Le devis était compréhensible et la prestation s’est déroulée comme prévu.
La réponse au premier message a pris du temps, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.
Suivi appréciable pour la prestation : l’équipe a répondu à nos interrogations. Je recommande.
Un service de qualité pour le rendez-vous : les délais prévus ont été tenus. Nous referons appel à eux si besoin.
Des personnes qui connaissent leur sujet et répondent sans détour aux questions.
Rendez-vous bien passé pour les conseils : le suivi après intervention a été appréciable. Le résultat est au rendez-vous.
Le stationnement lors du rendez-vous était peu pratique, mais le travail a été bien réalisé. Je garde le contact.
Très bon accompagnement pour le rendez-vous : les différentes options ont été présentées clairement. À recommander autour de soi.
Très bon accompagnement pour le devis : le devis correspondait au montant final. Cela correspondait à nos attentes.
Contact agréable pour les explications : le travail a été effectué sans précipitation. Une bonne adresse à retenir.
Prestation sérieuse pour l’installation : la solution proposée était adaptée à notre besoin. Nous referons appel à eux si besoin.
Le rendez-vous a été reporté de quelques jours. Rien à redire sur la qualité du travail ensuite.
Reviews from our clients in France, where Phenix has been active since 2011. The Marrakech agency opened in 2025: same methods, same standards.
PL. 02 Our values
Our values & commitments
A sharp eye for detail and high standards: careful finishes, from the first coat of paint to handover.
We start from your needs and wishes: you stay at the heart of the project, with one French point of contact.
Before trends, we study the existing building, your tastes and your story: that is where a project starts.
A family-run company active since 2011: rigorous finishes and execution that matches your standards.
French craftsmen and local teams trained in the Phenix way, fully coordinated by us.
Good building practice and French standards (DTU, NF C 15-100) applied in Marseille as in Marrakech.
What you get on every project, before, during and after the works.
Answers to the questions we are asked most often.
The price depends on the surface area, the condition of the substrate, the system chosen, the upstands, the outlets and the final protection. We never give a figure without a visit. After the on-site diagnosis you receive a fixed, itemised quote within 48 hours. The quote separates preparation, waterproofing, upstands and final protection.
Ceiling stains after rain, water standing on the terrace, open joints or detached upstands all point to the terrace. But a leaking pipe or rising damp can give similar signs. A diagnosis on site settles the question before any decision about works is made.
Yes, if the waterproofing is generally sound and only one point has failed: an upstand, a joint, an outlet. If the substrate is damp, cracked in several places or the whole is ageing, redoing it all is often more reliable. We explain what we find, with photos, and price the repair and the full redo separately so that you can choose knowingly.
Yes. The waterproofing is designed to receive tiles, with a protective layer and suitable bonding. Movement joints and upstands must be respected. We coordinate the two stages so that the tiler works on a substrate that is ready. The aim is a terrace that is pleasant to live on and well protected.
Because leaks start at the details. An upstand that is too low, detached or poorly protected lets water behind the waterproofing. An outlet that is too small or blocked leaves water standing. We check these points before choosing the system, and again after laying. They determine the reliability of the work far more than the main surface does.
Yes, it is common in Marrakech. A suitable support and treated routes are needed so that the waterproofing is not pierced. We coordinate the installation with the air-conditioning team, before the terrace is finished, to protect the covering. The same principle applies to parasols, pergolas and other fixtures set into the floor.
A regular visual check is enough: clear the outlets, watch joints and upstands, and make sure no area holds water after rain. A check before the rainy season is a good habit. On request we offer an inspection and occasional repairs. This simple routine avoids a great deal of damage in the rooms beneath the terrace.
Yes. An on-site or video-call visit, a single contact, weekly photos on WhatsApp, with the hidden stages documented before they are covered. Handover is carried out with you or a representative, with the data sheets and care instructions. You stay informed at each stage, even from overseas, and you approve the key points before we carry on.

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Tell us about your leaks or your terrace project: we arrange the visit, carry out the diagnosis and send a fixed quote within 48 hours.
Updated 11 November 2026 · Marrakech Agency