Résultat conforme
Équipe efficace pour le travail réalisé : la solution proposée était adaptée à notre besoin. Une expérience globalement très positive.
Marrakech agency · Tiling
Tiling or zellige is decided first of all beneath the surface: the flatness of the screed, the levelling coat, the waterproofing and the movement joints. Our team of French craftspeople, supported by trained local colleagues, lays floors, wall tiles, large-format tiles, zellige, cement tiles and mosaic in Marrakech, including terraces and pool surrounds. One point of contact coordinates the base, the laying and the finishing touches.

Tiling is one of the most durable finishes in a house, and one of the hardest to put right. Badly laid, it cracks, sounds hollow or lets water through. Properly laid, it lasts for decades. We work for owners carrying out a full renovation, buyers who want to replace tired floors and second-home owners preparing their house for the season.
Tiling often forms part of a villa renovation in Marrakech or the restoration of a riad, with the same team and the same site manager.
The screed is the layer of mortar that receives the floor covering and gives the floor its flatness. The levelling compound is a thin self-smoothing layer that corrects the last imperfections. Tiles laid on an uneven, damp or crumbling base eventually come loose, which is why preparation is an integral part of our quote.
Zellige is a glazed clay tile, shaped and cut by hand, whose irregularities in size and shade are exactly what give it charm. It is laid with fine or wider joints depending on the effect wanted, and needs an experienced tiler. Its surface changes with the light; it should be chosen by looking at several tiles together, not a single sample.
| Covering | Character | Point to watch |
|---|---|---|
| Zellige | Handmade, vibrant, shade variations | Irregularities are normal; laying and joints to be approved on a laid sample |
| Cement tiles | Graphic patterns, matt, patina | Porous: suitable protective treatment and upkeep |
| Mosaic | Small pieces, follows curves | Many joints: choice of grout and cleaning matter |
| Large formats | Continuous look, few joints | Very flat base, specialist handling and cutting |
| Ceramic wall tiles | Wide choice of colours and formats | Compatibility with waterproofing in wet areas |
To understand how these finishes differ from tadelakt and staff, our guide to tadelakt, zellige and staff (in French) gives concrete pointers. For a continuous, water-resistant finish, tadelakt is a frequent alternative or complement.
A tile layout plan, known in French as the calepinage, shows how the tiles are distributed across a surface: it decides the starting point, the orientation, the cuts and the look of the joints. A good layout avoids awkward slivers of tile against a wall or a threshold, and shows off the pattern of the covering.
We guide you through these choices during the visit and on site, and we approve the layout plan with you in writing before laying begins.
Tiles alone do not make a surface waterproof: grout joints are permeable, and water eventually reaches the base. In a shower, on a balcony or on a terrace, a waterproofing membrane under the tiles protects the slab and the neighbouring partitions. It is turned up the walls and connected to drains, thresholds and corners, which are the most vulnerable points.
In the bathroom, the fall of the shower, the choice of drain, the provisions made for pipework and the ventilation are decided before laying: see our page on plumbing and bathrooms in Marrakech. For terraces and roofs, the waterproofing of the structure itself is dealt with through waterproofing of roofs and terraces, before any tiling.
Outdoor tiling in Marrakech endures sun, temperature swings between day and night, splashing and sometimes salt or chlorine. Choices of material and of laying method are therefore specific.
Phenix works on terraces and outdoor areas, and coordinates pool specialists when a pool is involved: we do not promise to build or renovate a pool, but we make sure its surround, its coping stones and the rest of the tiling fit together properly.
On site or by video call: surfaces, condition of the bases, levels, thresholds, drainage and access. We identify the constraints before making you a proposal.
Selection of materials, tile layout plan, itemised quote within 48 hours of the visit. The statutory guarantees that apply to the works and the manufacturers’ guarantees are detailed in your quote and handed over at completion.
Strip-out, screed, levelling, waterproofing and primer.
Setting out, bonding, grouting, cutting and finishing touches (skirtings, thresholds, corners).
Grouting, cleaning, protection and handover with you. Photos every week on WhatsApp.
Tiling generally comes after plumbing, electrics and structural work, and before the furniture and final fittings. Floor protection prevents damage to fresh tiling while the other trades finish. For what follows (walls, shades, atmosphere), see our page on painting in Marrakech and our advice on decoration and finishes.
To place tiling in the overall envelope of a project, consult the budget for renovating a riad in Marrakech (in French) or request a quote. No variation is committed without your written agreement.

PL. 06 Customer reviews
Excellent
Based on 848 reviews
Équipe efficace pour le travail réalisé : la solution proposée était adaptée à notre besoin. Une expérience globalement très positive.
L’équipe a pris le temps de comparer plusieurs options sans pousser à choisir la plus chère.
Échanges clairs pour les conseils : les différentes options ont été présentées clairement. Une expérience globalement très positive.
Le créneau proposé était un peu tardif, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.
Échanges clairs pour le résultat : la communication avant le rendez-vous était fluide. Très satisfait du service.
Échanges clairs pour le rendez-vous : nous avons pu poser toutes nos questions. Le résultat est au rendez-vous.
Matériel installé avec soin, essais effectués devant nous et consignes transmises.
Intervention soignée pour le résultat : le devis correspondait au montant final. Le résultat est au rendez-vous.
Il a fallu relancer une fois pour fixer la date, mais les explications étaient très claires. Je recommande.
Bonne organisation pour le service : le devis correspondait au montant final. Nous referons appel à eux si besoin.
Échanges clairs pour les explications : le suivi après intervention a été appréciable. Je garde le contact.
Des personnes qui connaissent leur sujet et répondent sans détour aux questions.
Le devis était compréhensible et la prestation s’est déroulée comme prévu.
La réponse au premier message a pris du temps, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.
Suivi appréciable pour la prestation : l’équipe a répondu à nos interrogations. Je recommande.
Un service de qualité pour le rendez-vous : les délais prévus ont été tenus. Nous referons appel à eux si besoin.
Des personnes qui connaissent leur sujet et répondent sans détour aux questions.
Rendez-vous bien passé pour les conseils : le suivi après intervention a été appréciable. Le résultat est au rendez-vous.
Le stationnement lors du rendez-vous était peu pratique, mais le travail a été bien réalisé. Je garde le contact.
Très bon accompagnement pour le rendez-vous : les différentes options ont été présentées clairement. À recommander autour de soi.
Très bon accompagnement pour le devis : le devis correspondait au montant final. Cela correspondait à nos attentes.
Contact agréable pour les explications : le travail a été effectué sans précipitation. Une bonne adresse à retenir.
Prestation sérieuse pour l’installation : la solution proposée était adaptée à notre besoin. Nous referons appel à eux si besoin.
Le rendez-vous a été reporté de quelques jours. Rien à redire sur la qualité du travail ensuite.
Reviews from our clients in France, where Phenix has been active since 2011. The Marrakech agency opened in 2025: same methods, same standards.
PL. 02 Our values
Our values & commitments
A sharp eye for detail and high standards: careful finishes, from the first coat of paint to handover.
We start from your needs and wishes: you stay at the heart of the project, with one French point of contact.
Before trends, we study the existing building, your tastes and your story: that is where a project starts.
A family-run company active since 2011: rigorous finishes and execution that matches your standards.
French craftsmen and local teams trained in the Phenix way, fully coordinated by us.
Good building practice and French standards (DTU, NF C 15-100) applied in Marseille as in Marrakech.
What you get on every project, before, during and after the works.
Answers to the questions we are asked most often.
Yes. Our teams lay zellige, cement tiles, mosaic, wall tiles and large formats. Zellige needs a carefully prepared base, a considered layout and suitable joints. We recommend approving a laid sample to judge the shades and the irregularities that belong to this material before the job starts, which avoids any disappointment.
No. Large formats demand a very flat base, sometimes reworked with screed or levelling compound. We check flatness with a straightedge during the visit and tell you the sensible format for your floor, or the preparation works needed to achieve the result you imagine, with no unpleasant surprises.
In a shower, on a terrace or on a balcony, yes: tiles are not waterproof on their own. A membrane under the tiles protects the slab and the neighbouring partitions, with careful connections to drains, thresholds and corners. We include it in the quote whenever the project calls for it, with photos before it is covered.
A tile suited to exterior use, anti-slip in wet areas, preferably in a light shade because it absorbs less heat, with expansion joints and drainage falls. We coordinate the pool specialists so that the surround, the coping stones and the rest of the tiling fit together cleanly, with no visible break.
Zellige is a handmade glazed clay tile with lively shade variations. A cement tile offers graphic patterns, a matt look and a more porous surface. Mosaic, made of small pieces, follows curves but multiplies joints. Each material calls for its own laying and upkeep, which we explain when we hand over the documents, with samples to judge on site.
Yes. Removal, clearing the rubble, checking the base and reworking the screed are part of the service when they are needed. We price them separately in the quote, so you know exactly what they represent and can compare with other proposals, line by line.
Yes. A video visit before the quote, a layout plan approved in writing, weekly photos on WhatsApp, including of the bases before laying, then a handover with you or your representative. No change is committed without your written agreement, and one person answers your questions throughout, from the first survey to handover.
The price depends on the surface area, the format, the material, the condition of the base and the complexity of the layout. We give no figure without a visit. The fixed quote is itemised line by line, within 48 hours of the visit, so that you understand what each line covers, with the options set out clearly.

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Tell us about your project: we arrange a visit on site or by video call, then send an itemised, fixed quote within 48 hours of the visit.
Updated 11 November 2026 · Marrakech Agency