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Marrakech agency · Tiling

Tiling and zellige in Marrakech

Tiling or zellige is decided first of all beneath the surface: the flatness of the screed, the levelling coat, the waterproofing and the movement joints. Our team of French craftspeople, supported by trained local colleagues, lays floors, wall tiles, large-format tiles, zellige, cement tiles and mosaic in Marrakech, including terraces and pool surrounds. One point of contact coordinates the base, the laying and the finishing touches.

Quote
Fixed and itemised, within 48 hours of the visit
Updates
Weekly photos, visit on site or by video call
Scope
Base, waterproofing, laying, grouting, skirtings and thresholds
Large-format floor with finished joints

Tiler in Marrakech: floors, walls, terraces and wet rooms

Tiling is one of the most durable finishes in a house, and one of the hardest to put right. Badly laid, it cracks, sounds hollow or lets water through. Properly laid, it lasts for decades. We work for owners carrying out a full renovation, buyers who want to replace tired floors and second-home owners preparing their house for the season.

  • Interior floors: living room, kitchen, bedrooms and stairs, with skirtings and thresholds.
  • Wall tiling: bathrooms, kitchen splashbacks and decorative walls.
  • Large-format tiles: big slabs for a continuous look, on floors or walls.
  • Zellige, cement tiles and mosaic for a Moroccan or contemporary identity.
  • Terraces, pool surrounds and outdoor areas.
  • Removal of the old covering, screed, levelling and waterproofing under tiles.

Tiling often forms part of a villa renovation in Marrakech or the restoration of a riad, with the same team and the same site manager.

The base: screed, levelling and flatness before laying

The screed is the layer of mortar that receives the floor covering and gives the floor its flatness. The levelling compound is a thin self-smoothing layer that corrects the last imperfections. Tiles laid on an uneven, damp or crumbling base eventually come loose, which is why preparation is an integral part of our quote.

  1. Removal of the old covering where necessary, and clearing of the rubble.
  2. Checking the base: flatness, moisture, cracks and strength.
  3. Repair of the screed or a new screed, with movement joints.
  4. Levelling compound to reach the flatness the chosen tile format requires.
  5. A bonding primer suited to the base and the adhesive.

Zellige, cement tiles, mosaic and large formats: materials and choices

Zellige is a glazed clay tile, shaped and cut by hand, whose irregularities in size and shade are exactly what give it charm. It is laid with fine or wider joints depending on the effect wanted, and needs an experienced tiler. Its surface changes with the light; it should be chosen by looking at several tiles together, not a single sample.

Pointers for choosing a covering
CoveringCharacterPoint to watch
ZelligeHandmade, vibrant, shade variationsIrregularities are normal; laying and joints to be approved on a laid sample
Cement tilesGraphic patterns, matt, patinaPorous: suitable protective treatment and upkeep
MosaicSmall pieces, follows curvesMany joints: choice of grout and cleaning matter
Large formatsContinuous look, few jointsVery flat base, specialist handling and cutting
Ceramic wall tilesWide choice of colours and formatsCompatibility with waterproofing in wet areas

To understand how these finishes differ from tadelakt and staff, our guide to tadelakt, zellige and staff (in French) gives concrete pointers. For a continuous, water-resistant finish, tadelakt is a frequent alternative or complement.

Layout, samples and quantities: choosing well before you order

A tile layout plan, known in French as the calepinage, shows how the tiles are distributed across a surface: it decides the starting point, the orientation, the cuts and the look of the joints. A good layout avoids awkward slivers of tile against a wall or a threshold, and shows off the pattern of the covering.

  1. Look at several tiles together, in the light of the room, and not at an isolated sample.
  2. Ask for a trial laying on a small area to approve shades, joints and the overall look before the whole job begins.
  3. Allow a margin for breakages and cuts, and keep a few spare tiles from the same batch in case of repairs.
  4. Check thresholds and transitions with other floors: a difference in thickness is corrected before laying, not after.
  5. Choose the grout (colour, width, material) with as much care as the tile: it changes the overall look.

We guide you through these choices during the visit and on site, and we approve the layout plan with you in writing before laying begins.

Waterproofing under tiles and in wet rooms

Tiles alone do not make a surface waterproof: grout joints are permeable, and water eventually reaches the base. In a shower, on a balcony or on a terrace, a waterproofing membrane under the tiles protects the slab and the neighbouring partitions. It is turned up the walls and connected to drains, thresholds and corners, which are the most vulnerable points.

In the bathroom, the fall of the shower, the choice of drain, the provisions made for pipework and the ventilation are decided before laying: see our page on plumbing and bathrooms in Marrakech. For terraces and roofs, the waterproofing of the structure itself is dealt with through waterproofing of roofs and terraces, before any tiling.

Terraces and pool surrounds: heat, slip resistance and expansion

Outdoor tiling in Marrakech endures sun, temperature swings between day and night, splashing and sometimes salt or chlorine. Choices of material and of laying method are therefore specific.

  • Heat: light shades generally stay more comfortable underfoot than dark ones, which store heat.
  • Slip resistance: a surface suited to wet areas (texture, anti-slip rating) is essential around a pool.
  • Expansion: movement and expansion joints are needed to absorb the tiling’s movement.
  • Drainage: falls towards the drains, never towards the façade or the house.
  • Adhesive and grout: products suited to exterior use, resistant to heat cycles and water.

Phenix works on terraces and outdoor areas, and coordinates pool specialists when a pool is involved: we do not promise to build or renovate a pool, but we make sure its surround, its coping stones and the rest of the tiling fit together properly.

How a tiling job runs, and how it is coordinated

Visit and survey

On site or by video call: surfaces, condition of the bases, levels, thresholds, drainage and access. We identify the constraints before making you a proposal.

Choices and fixed quote

Selection of materials, tile layout plan, itemised quote within 48 hours of the visit. The statutory guarantees that apply to the works and the manufacturers’ guarantees are detailed in your quote and handed over at completion.

Preparing the bases

Strip-out, screed, levelling, waterproofing and primer.

Laying

Setting out, bonding, grouting, cutting and finishing touches (skirtings, thresholds, corners).

Grouting, cleaning and handover

Grouting, cleaning, protection and handover with you. Photos every week on WhatsApp.

Tiling generally comes after plumbing, electrics and structural work, and before the furniture and final fittings. Floor protection prevents damage to fresh tiling while the other trades finish. For what follows (walls, shades, atmosphere), see our page on painting in Marrakech and our advice on decoration and finishes.

Included in the laying, to specify, to coordinate

  • Included: strip-out, preparation of the bases, waterproofing under tiles, laying, grouting and a final clean.
  • To specify in the quote: supply of the tiles, special cuts, a complex layout plan, extended site protection.
  • To coordinate: plumbing, electrics, painting and joinery.

Tiling and zellige in Marrakech: common mistakes

  • Laying on a base that is uneven, damp or crumbling.
  • Forgetting expansion joints, especially outdoors or over large areas.
  • Choosing tiles that are too slippery for a shower or a pool surround.
  • Ordering without a margin for breakages and cuts, then being unable to find the same batch.
  • Laying zellige while expecting the regularity of an industrial tile.
  • Neglecting waterproofing under tiles in a shower, on a balcony or on a terrace.

To place tiling in the overall envelope of a project, consult the budget for renovating a riad in Marrakech (in French) or request a quote. No variation is committed without your written agreement.

In pictures

PL. 06 Customer reviews

They trusted us

Excellent

★★★★★

Based on 848 reviews

OH
Olivier H.2 reviews · Marignane
★★★★★
Experience : June 2026

Résultat conforme

Équipe efficace pour le travail réalisé : la solution proposée était adaptée à notre besoin. Une expérience globalement très positive.

JQ
Julien Q.2 reviews · Nîmes
★★★★★
Experience : June 2026

Conseils utiles

L’équipe a pris le temps de comparer plusieurs options sans pousser à choisir la plus chère.

JY
Justine Y.3 reviews · Bandol
★★★★★
Experience : June 2026

Équipe professionnelle

Échanges clairs pour les conseils : les différentes options ont été présentées clairement. Une expérience globalement très positive.

MC
Marion C.1 review · Saint-Tropez
★★★★★
Experience : June 2026

Satisfait malgré l’attente

Le créneau proposé était un peu tardif, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.

LO
Léa O.2 reviews · Antibes
★★★★★
Experience : May 2026

Très bon suivi

Échanges clairs pour le résultat : la communication avant le rendez-vous était fluide. Très satisfait du service.

OJ
Océane J.7 reviews · Carpentras
★★★★★
Experience : May 2026

À recommander

Échanges clairs pour le rendez-vous : nous avons pu poser toutes nos questions. Le résultat est au rendez-vous.

LC
Laurent C.1 review · Menton
★★★★★
Experience : May 2026

Prestation sérieuse

Matériel installé avec soin, essais effectués devant nous et consignes transmises.

FR
François R.1 review · Toulon
★★★★★
Experience : April 2026

Excellent accompagnement

Intervention soignée pour le résultat : le devis correspondait au montant final. Le résultat est au rendez-vous.

PM
Pauline M.1 review · Perpignan
★★★★★
Experience : June 2026

Très bien dans l’ensemble

Il a fallu relancer une fois pour fixer la date, mais les explications étaient très claires. Je recommande.

DD
David D.3 reviews · Istres
★★★★★
Experience : May 2026

Intervention efficace

Bonne organisation pour le service : le devis correspondait au montant final. Nous referons appel à eux si besoin.

IP
Inès P.1 review · Alès
★★★★★
Experience : April 2026

Bonne expérience

Échanges clairs pour les explications : le suivi après intervention a été appréciable. Je garde le contact.

MZ
Mélanie Z.2 reviews · Grasse
★★★★★
Experience : March 2026

Techniciens compétents

Des personnes qui connaissent leur sujet et répondent sans détour aux questions.

JW
Jérôme W.11 reviews · Fréjus
★★★★★
Experience : February 2026

Service professionnel

Le devis était compréhensible et la prestation s’est déroulée comme prévu.

IB
Inès B.2 reviews · Salon-de-Provence
★★★★★
Experience : June 2026

Résultat satisfaisant

La réponse au premier message a pris du temps, mais le résultat nous convient parfaitement. Nous referons appel à eux si besoin.

PI
Pauline I.3 reviews · Hyères
★★★★★
Experience : February 2026

Prestation de qualité

Suivi appréciable pour la prestation : l’équipe a répondu à nos interrogations. Je recommande.

CK
Céline K.7 reviews · La Ciotat
★★★★★
Experience : February 2026

Conseils pertinents

Un service de qualité pour le rendez-vous : les délais prévus ont été tenus. Nous referons appel à eux si besoin.

LQ
Laurent Q.7 reviews · Nice
★★★★★
Experience : January 2026

Techniciens compétents

Des personnes qui connaissent leur sujet et répondent sans détour aux questions.

AB
Antoine B.2 reviews · Cassis
★★★★★
Experience : November 2025

Prestation réussie

Rendez-vous bien passé pour les conseils : le suivi après intervention a été appréciable. Le résultat est au rendez-vous.

CV
Camille V.1 review · Saint-Raphaël
★★★★★
Experience : February 2026

Très bien dans l’ensemble

Le stationnement lors du rendez-vous était peu pratique, mais le travail a été bien réalisé. Je garde le contact.

IR
Inès R.3 reviews · Marseille
★★★★★
Experience : November 2025

Résultat conforme

Très bon accompagnement pour le rendez-vous : les différentes options ont été présentées clairement. À recommander autour de soi.

DX
Damien X.2 reviews · Gap
★★★★★
Experience : September 2025

Travail de qualité

Très bon accompagnement pour le devis : le devis correspondait au montant final. Cela correspondait à nos attentes.

PT
Pauline T.8 reviews · Béziers
★★★★★
Experience : October 2025

Bonne expérience

Contact agréable pour les explications : le travail a été effectué sans précipitation. Une bonne adresse à retenir.

AZ
Amélie Z.2 reviews · Saint-Maximin-la-Sainte-Baume
★★★★★
Experience : August 2025

Travail soigné

Prestation sérieuse pour l’installation : la solution proposée était adaptée à notre besoin. Nous referons appel à eux si besoin.

MV
Manon V.12 reviews · Six-Fours-les-Plages
★★★★★
Experience : November 2025

Petit décalage de planning

Le rendez-vous a été reporté de quelques jours. Rien à redire sur la qualité du travail ensuite.

PL. 02 Our values

Our values & commitments

Why you can trust us

Quality

A sharp eye for detail and high standards: careful finishes, from the first coat of paint to handover.

Listening

We start from your needs and wishes: you stay at the heart of the project, with one French point of contact.

Creativity

Before trends, we study the existing building, your tastes and your story: that is where a project starts.

Experience & technical expertise

A family-run company active since 2011: rigorous finishes and execution that matches your standards.

A trusted network of craftsmen

French craftsmen and local teams trained in the Phenix way, fully coordinated by us.

Standards & compliance

Good building practice and French standards (DTU, NF C 15-100) applied in Marseille as in Marrakech.

Our commitments, in black and white

What you get on every project, before, during and after the works.

  • A detailed, fixed quoteEvery item is described and priced: you know what you are buying before you sign.
  • No change order without written approvalNothing extra is invoiced without your prior written agreement.
  • Technical data sheets and documents suppliedProduct references, manuals and useful documents are handed over at the end of the project.
  • Handover with youWorks are accepted together, point by point.
  • Weekly photo updatesYou see progress without travelling, even from abroad.
  • A clean siteWe hand back a clean space, ready to live in.
  • One point of contactOne person answers you, coordinates the trades and follows your file.
  • Guarantees set out in writingThe statutory guarantees applicable to the works and the manufacturers' guarantees are set out in your quote and handed over at completion.

See how we work →

Frequently asked questions

Answers to the questions we are asked most often.

Do you lay zellige in Marrakech?

Yes. Our teams lay zellige, cement tiles, mosaic, wall tiles and large formats. Zellige needs a carefully prepared base, a considered layout and suitable joints. We recommend approving a laid sample to judge the shades and the irregularities that belong to this material before the job starts, which avoids any disappointment.

Can large-format tiles be laid on any floor?

No. Large formats demand a very flat base, sometimes reworked with screed or levelling compound. We check flatness with a straightedge during the visit and tell you the sensible format for your floor, or the preparation works needed to achieve the result you imagine, with no unpleasant surprises.

Is waterproofing needed under tiles?

In a shower, on a terrace or on a balcony, yes: tiles are not waterproof on their own. A membrane under the tiles protects the slab and the neighbouring partitions, with careful connections to drains, thresholds and corners. We include it in the quote whenever the project calls for it, with photos before it is covered.

Which tiles suit a terrace or a pool surround?

A tile suited to exterior use, anti-slip in wet areas, preferably in a light shade because it absorbs less heat, with expansion joints and drainage falls. We coordinate the pool specialists so that the surround, the coping stones and the rest of the tiling fit together cleanly, with no visible break.

What is the difference between zellige, cement tiles and mosaic?

Zellige is a handmade glazed clay tile with lively shade variations. A cement tile offers graphic patterns, a matt look and a more porous surface. Mosaic, made of small pieces, follows curves but multiplies joints. Each material calls for its own laying and upkeep, which we explain when we hand over the documents, with samples to judge on site.

Can you remove the old tiling?

Yes. Removal, clearing the rubble, checking the base and reworking the screed are part of the service when they are needed. We price them separately in the quote, so you know exactly what they represent and can compare with other proposals, line by line.

Can I follow a tiling job from abroad?

Yes. A video visit before the quote, a layout plan approved in writing, weekly photos on WhatsApp, including of the bases before laying, then a handover with you or your representative. No change is committed without your written agreement, and one person answers your questions throughout, from the first survey to handover.

How much does tiling or zellige cost?

The price depends on the surface area, the format, the material, the condition of the base and the complexity of the layout. We give no figure without a visit. The fixed quote is itemised line by line, within 48 hours of the visit, so that you understand what each line covers, with the options set out clearly.

Free quote

Let’s talk about your floors, in English or French.

Tell us about your project: we arrange a visit on site or by video call, then send an itemised, fixed quote within 48 hours of the visit.

Updated 11 November 2026 · Marrakech Agency